Last Updated: November 14, 2025
Carolina Herbal Garden, LLC

Carolina Herbal Garden (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit carolinaherbalgarden.com, interact with our services, or make a purchase.

By using our website, you consent to the practices described in this policy.

We collect personal information you voluntarily share when you:

• Place an order
   
• Create an account
   
• Sign up for newsletters
   
• Fill out contact forms
   
• Participate in promotions or surveys
   

This may include:

• Name
   
• Email address
   
• Billing and shipping address
   
• Phone number
   
• Payment details (processed securely by third-party providers)
   

When you browse our website, we may automatically collect:

• IP address
   
• Browser type and version
   
• Device information
   
• Pages viewed and time spent on the site
   
• Referring website or search terms
   

We use cookies and similar technologies to improve your browsing experience. You may adjust cookie settings through your browser at any time.

We use your information to:

• Process and ship orders
   
• Provide customer service and support
   
• Send order updates and transactional emails
   
• Improve website performance and user experience
   
• Share newsletters or promotions (only if you opt in)
   
• Prevent fraud, maintain security, and comply with legal requirements
   

We never sell your personal information.

All payments made through our website are handled by secure, PCI-compliant third-party payment processors.
We do not store or have access to your full credit card information.

We may share your information only with trusted service providers who help us operate our business, including:

• Payment processors
   
• Shipping carriers
   
• Email service providers
   
• Website hosting partners
   
• Analytics services
   

These partners are only permitted to use your information to perform services on our behalf.

We may also share information if required by law or to protect our rights, safety, or property.

We retain your information for as long as necessary to:

• Fulfill orders
   
• Provide customer service
   
• Meet legal or accounting obligations
   

You may request deletion of your information at any time.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
   
• Update or correct your information
   
• Request deletion of your data
   
• Opt out of email marketing
   
• Restrict or object to certain data uses
   

To make a request, contact us at:
📧 [Insert Your Business Email]

If you opt in to receive newsletters or updates, you can unsubscribe at any time using the link included in each email.

Transactional emails related to orders cannot be unsubscribed from, as they are necessary for service.

Our website and products are not intended for children under 13.
We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can remove it.

We take reasonable measures to protect your personal information, including secure hosting, encrypted connections (HTTPS), password protection, and limited employee access.

However, no online transmission is 100% secure. By using our site, you acknowledge this risk.

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

If you have any questions about this Privacy Policy or your personal information, please contact us:

Carolina Herbal Garden, LLC
Email: [email protected]
Based in Iredell County, North Carolina