Carolina Herbal Garden, LLC
Last Updated: November 14th, 025

Welcome to Carolina Herbal Garden. By accessing or purchasing from carolinaherbalgarden.com, you agree to the following Terms & Conditions. Please read them carefully, as they govern your use of our website, your interaction with our business, and your purchases from our store.

If you do not agree with these terms, please discontinue use of our website.

You agree to use our site for lawful purposes only. You may not:

• Interfere with website functionality or security
   
• Attempt unauthorized access to any part of the site
   
• Use our content, images, or branding without written permission
   

All content on this website—including product descriptions, images, logos, and text—is the property of Carolina Herbal Garden and protected by copyright laws.

Carolina Herbal Garden provides dried herbs, teas, and botanical products for general wellness, culinary use, and personal enjoyment.
We do not diagnose, treat, cure, or prevent any medical condition.

Herbal knowledge is traditional by nature, not medical advice.
We encourage every customer to:

• Consult with their healthcare provider before trying new herbs
   
• Research responsibly
   
• Listen to their body and adjust use as needed
   

By purchasing from us, you acknowledge this distinction.

All herbs are processed in-house with care and handled according to safe, clean standards. Because our offerings are agricultural products, natural variations in color, texture, and aroma may occur.

We strive for consistency, but plants grown by nature—not machines—may vary slightly from batch to batch.

• Orders are processed in the order they are received.
   
• Shipping times may vary based on postal delays, seasonal volume, and supply availability.
   
• Shipping costs are calculated at checkout.
   
• We are not responsible for delays caused by incorrect addresses provided by the customer.
   

Once an order has shipped, we cannot modify or cancel it.

Because herbs and teas are consumable products, we do not accept general returns.

However, your satisfaction and safety matter deeply to us.
We will provide a replacement or refund only if:

• The product arrives moldy
   
• The product shows visible signs of contamination
   
• The product is clearly damaged before delivery
   
• You received the wrong item
   

To request a replacement or refund:

• Contact us within 7 days of receiving your order
   
• Include your order number
   
• Provide clear photos of the issue
   

Email: [Insert Your Email]

We reserve the right to approve or deny refund requests at our discretion based on evidence provided.

We accept payment through secure third-party processors.
By placing an order, you represent that:

• You are authorized to use the payment method
   
• All information provided is accurate
   

We reserve the right to cancel any order suspected of fraud.

By using our website and products, you agree that Carolina Herbal Garden is not liable for:

• Improper use or handling of our products
   
• Allergic reactions, sensitivities, or adverse effects
   
• Website downtime, errors, or security incidents
   
• Losses resulting from shipping delays or postal issues
   

Your use of our products is voluntary and at your own risk.

Your privacy matters to us.
Please review our Privacy Policy for information on how we collect and protect your data.

We may update these Terms & Conditions from time to time.
Changes take effect immediately upon being posted on this page.

Continued use of our site means you accept the updated terms.

If you have questions about these Terms & Conditions or your order, you can reach us at:

Carolina Herbal Garden, LLC
Email: [email protected]
Iredell County, North Carolina

Common items in a terms and conditions agreement allow you to:

• Withdraw and cancel services, and make financial transactions.
• Manage customer expectations, such as liability for information errors or website downtime.
• Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
• Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
• Disable user accounts.
• Write down any other terms or conditions that protect you or your audience.